Minimise homewares stock risks
How Brabantia can help you with superior availability as a housewares dropshipper:
Online providers have reformed home delivery shopping, increasing consumer expectations for product availability, speed and cost of delivery and ease of returns.
Along with the resulting higher costs of packaging for home delivery and returns, there is also the risk of lost sales due to consumer promiscuity. Indeed research reveals that one in two shoppers are more likely to leave a store if a product is not immediately available*, suggesting that convenience is more important to your consumers than retailer loyalty.
Surpass your consumers’ expectations in retail
Brabantia ensures you can minimise the risk of empty shelves by providing 98% availability levels, and thanks to our full UK Service Operations we can provide carefully packaged products to your shop or DC within five working days.
Not only do we have teams in Bristol supporting logistics and accounts, we also have a dedicated award-winning Customer Service team who maintain a 98% customer satisfaction rating. Given that research** has revealed that 86% of consumers stop doing business with companies after a bad experience, the manner in which you are seen to respond to your consumers and deal with any issues or returns has never been more important. With Brabantia you can rest assured that your consumers will be in good hands, ensuring that you can more readily recruit and effectively retain your invaluable consumer base.
To help you compete in the online arena we can also offer you our housewares Dropship facility. Through this service your consumers can order the product they want through your store or website and we will then fulfil the provision and delivery of the product direct to their home using your branding. This reduces your own warehousing needs and increases the range of products that you can offer consumers.
If you would like to find out more about our UK Service Operations, Customer Service support and housewares Dropship delivery, please complete the sales enquiry form.
* Source: IGD.com
** Harris Interactive